Competition is a wonderful thing. It makes us want to strive to be better, and keeps us working hard.  But competition isn’t perfect; there’s always another option, and you can’t always tell right away what option is the best deal or the highest quality. It is easy to determine the quality when it comes to something inexpensive; if you don’t like a brand of motor oil or breakfast cereal, you can always buy something different next time. But what happens if you pick a bad electrician?  Failing to spot bad electrical contractors, could mean you’ll wind up paying way too much for your service. Paying too much might actually be the best-case scenario; shoddy electrical work done by “electricians” is a safety hazard, and one you might not even know about until it’s too late.

So how do you find quality electricians? As a Dallas electrician myself, I’ve learned over the years how to make sure the electrician you use is knowledgeable and high-quality:

While you’re gathering information to find the right electrician in Burbank CA, pay attention to how the electrician acts and makes you feel. If you meet with the electrician, keep your eyes open, too.

Do you like the Burbank electrician?

Do you feel comfortable and not under pressure?

Does the electrician inspire your trust?

Do the electrician and company employees seem to know what they’re doing?

Do they seem to operate legally and behave ethically? Are they acting the way that you would want them to act towards you?

Do they return phone calls promptly?

Are they timely when meeting you for appointments?

Do they listen to your questions and concerns and answer them in a way that is forthcoming and that you can understand?

Does the electrician dress neatly and have a vehicle and tools that look well-maintained?

Electricians who are bidding jobs are on their best behavior. If you already notice that an electrician treats you or others in ways that concern you, better to find another with whom you feel more comfortable.

Check It Out

If you haven’t already, check customer reviews. The first section of this article gives details.

Enter the Contractor’s License Number into the Contractor’s License Board website for your state. See if there are any “black marks.”

Check the company’s rating at the Better Business Bureau. Ratings run from A+ to F based on customer complaints made to the Bureau. As a note, an “A” reflects the same level of customer satisfaction as an “A+.” The “A+” is earned by an “A” contractor becoming a paying member of the Better Business Bureau, which supports the Bureau in its work.

Call References

Don’t hesitate to call references. Customers are usually happy to give a good recommendation to help a deserving electrical contractor. You can return the favor later should a homeowner call you. Ask:

How did your job go?

Was your job done right the first time?

If a return visit was needed, was the electrician easy to work with and prompt?

Was company pricing competitive?

Was the electrician within budget and schedule?

Would you be happy to continue to use this electrical company?

Speak with at least three references. Listen carefully for enthusiasm or lack of enthusiasm about the electrician. Clients, past or present, may not feel comfortable saying anything negative. If they express little enthusiasm or say something negative, take this into consideration when making your decision.

A Final Tip: Don’t Automatically Choose the Low Bid

A bid may be too low. How can that be? An electrician may intentionally omit items that the job requires, only to come back later saying that additional work needs to be done. On the other hand, some electricians may unintentionally bid low through inexperience. Either way, the electrician may ask for more money to finish the job or may leave you with an incomplete project.

Price is important, but judge the entire picture an electrician is showing you — character, expertise, the ease of working with him or her, and overall value. A large part of an electrician’s value is that he/she gets the job done right and safely without taking too much of your time and inconveniencing you. A very competent electrician can save you money by suggesting more efficient ways to do a job or to save on electricity. When you enjoy a good relationship with your Burbank electrician, it can save you both time and money.

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